Q: Imos does not start and displays an SQL error message. What do I have to do?

A: When imos does not start, the reason could be that the SQL Server process is not activated.

Start “Services” and search for the service “SQL Server (….)” for the SQL Server used by imos. Click on "Restart Service". Capture_2.JPG

If necessary, check in the properties of the service (right-click on the desired service and then click “Properties” in the shortcut menu) whether the Start mode of the service is set to “Automatic”.

If not, set the Start mode to “Automatic”.Capture_3.JPG

Then start imos as usual.

Q: How to create an order in imos?

A: For creating an order in imos, follow the below steps for detail summery.

1)Run the ix organizer.

2)Click on order manager.

3)Click on new project and create a new project folder cap 14.jpg New project is a folder in which related order can be stored which can be alphabetical.

4)Open a new Order, this will be generated automatically and will always be numeric. cap 11.jpg

5)Fill up the Header data cap 12.jpg

Header data can be defined for a project or an order. The data are taken from the imos order data or they can be freely edited on the tab Header data.

6)Next fill the customer data cap 13.jpg

Either a customer can be selected from the main data or a customer can be manually entered in the tab.

7)After filling the all data click on save and by clicking on order in cad same order open in cad for designing .now you can start the Designing cap 15.jpg


Q: How to fill up the Head data credential in imos ?

A: In general Header data can be defined for a project or an order.

The data are taken from the imos order data or they can be freely edited on the tab Header data. The options that can be stored, match with the order information from imos. Additionally with the Organizer delivery and payment conditions can be stored for an order.

  • Order information –optional

  • Dates - optional

  • Delivery and payment conditions- optional

  • Additional information :required fill and this info reflect in B2B Quotation

Q: Importance of Additional information ?

A: Additional information :required fill and this info reflect in B2B Quotation and for billing purpose .

And Order processing to via ERP System ERP id is required.

Q: How to fill up the Customer data credential in imos ?

A: The customer is defined on this tab.

Either a dealer can be selected from the main data or a dealer can be manually entered the their customer credential in the tab. customer info 1 .JPG

And all details reflect in B2C quotation format .customer info 2.JPG

Q: How can I switch the workspace? How to use AutoCAD basic in imos ?

A: There are different possibilities to switch the workspace/AutoCAD :

1.Usage of Quick Access and click on cad models :

2.Usage of AutoCAD Status Bar and click on cad models :

Q: The ribbon menu has disappeared and I wish to reactivate it. What do I have to do?

A: There are two typical approaches:

1.Via workspace change Select any AutoCAD specific workspace and change back to PLAN afterward to reload the closed ribbon menus.

2.Via command line: Type in the command "_RIBBON".

Press ENTER to confirm and restore the ribbon menu.

Q: The AutoCAD command line is not displayed anymore and should be restored again. What do I have to do?

A: For showing the command line again, just enter the command COMMANDLINE.

Q: The AutoCAD View Cube is not displayed anymore and should be restored again.

A: For restoring the AutoCAD View Cube, enter the command NAVVCUBE+ ENTER. Afterwards click on ON. Confirm the entry with Enter.

Q: View Cube is used a lot to alter the view of the drawing. However, it presents the selected view with a delay. How can this delay be switched off?

A: To switch off the delay at the setting for the selected view in View Cube , right-click View Cube and then click “View Cube settings” in the shortcut menu.

In the Settings dialog box that opens clear the check box “Transition time for views, if views are changed”; then click OK to leave the dialog box.Capture4a.JPG




View Cube now displays the selected view immediately, without a transition time.